Shipping Policy

Appalachian Legacy Knives Shipping Policy

At Appalachian Legacy Knives, we are committed to providing our customers with exceptional service and ensuring their satisfaction with every purchase. Our shipping policy is designed to deliver your orders efficiently and securely, while keeping you informed every step of the way. Please take note of the following information regarding our shipping process:

Shipping Methods and Rates

Standard Shipping: We offer free standard shipping on all orders within the contiguous United States. This includes delivery to residential addresses, P.O. boxes, and military APO/FPO addresses.
Expedited Shipping: For customers who prefer quicker delivery, we also offer expedited shipping options for an additional fee. These options include 2-day and overnight shipping. The cost for expedited shipping will be calculated during the checkout process based on your location and the weight of the order.
International Shipping: We currently do not offer international shipping. We apologize for any inconvenience this may cause and hope to expand our shipping services in the future.

Processing Time

Once you have successfully placed an order, it will typically be processed and shipped within 1-2 business days. Please note that during busy periods, such as holidays or sales events, processing may take slightly longer due to increased order volumes.
After your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your shipment until it reaches your doorstep.

Delivery Time

The estimated delivery time for standard shipping varies depending on the destination address, but generally ranges from 3-7 business days within the contiguous United States. Please be aware that this is only an estimate and actual delivery times may vary due to unforeseen circumstances or external factors beyond our control.
For expedited shipping options, your order will be delivered within the selected time frame (2-day or overnight) from the date of shipment.

Shipment Tracking

To ensure a smooth and transparent shipping experience, we provide tracking numbers for all orders. Once your order has been shipped, you will receive an email containing the tracking information. Simply click on the provided link to track your shipment's progress and estimated delivery date.

Order Confirmation and Address Verification

Upon successfully placing an order, you will receive an order confirmation email to the email address provided during the checkout process. Please review the order details carefully to ensure accuracy. If any changes or corrections need to be made, please contact our customer service as soon as possible.
It is the customer's responsibility to provide accurate and complete shipping information. Please ensure that the shipping address provided during checkout is correct and up-to-date. We are not responsible for orders that are shipped to incorrectly provided addresses.

Damaged or Lost Shipments

In the unfortunate event that you receive a damaged or defective product, please contact our customer service within 48 hours of delivery. We will gladly assist you in resolving the issue and provide further instructions on the returning process, if necessary.
For lost shipments, please contact our customer service as soon as possible. While we take all necessary precautions to ensure the safe delivery of your orders, we cannot be held responsible for any lost packages once they have been handed over to the shipping carrier. However, we will work with you to initiate a thorough investigation with the carrier and help find a satisfactory resolution.

FREE SHIPPING POLICY ON ALL ORDERS OVER $99.99!
At Appalachian Legacy Knives, we believe in delivering exceptional customer experiences from start to finish. That's why we are thrilled to announce our new, customer-focused initiative: our Free Shipping Policy on all orders over $99.99!
Starting now, when you shop at Appalachian Legacy Knives and your total order reaches $99.99 or more, you will automatically qualify for our free shipping option. Whether you're purchasing one of our knives or browsing through our wide selection of accessories, this policy applies to all qualifying orders.
Here's what you can expect from our Free Shipping Policy:
1. No Hidden Costs: Enjoy the satisfaction of knowing that when you reach the $99.99 threshold, we will cover the shipping costs for you. No asterisks, no fine print, just simple and transparent savings.
2. Swift and Reliable Delivery: We value your time and understand the anticipation that comes with awaiting your new Appalachian Legacy Knife. Once your order is placed, our dedicated team will quickly process and package your items for dispatch. With our reliable shipping partners, you can expect fast and efficient delivery right to your doorstep.
3. Quality Packaging: To ensure that your items reach you in perfect condition, we take great care in packaging your order. Each knife is meticulously protected to safeguard its integrity during transit. With our commitment to quality packaging, you can rest assured that your new knife will arrive in pristine condition.
At Appalachian Legacy Knives, we strive to make your purchasing experience as smooth and enjoyable as possible. By implementing our Free Shipping Policy on all orders over $99.99, we hope to enhance your satisfaction and demonstrate our appreciation for your continued support.
So, next time you're ready to add another remarkable knife to your collection or looking for an extraordinary gift for a loved one, remember that Appalachian Legacy Knives offers free shipping on all orders over $99.99. Shop with us today and experience the joy of receiving exceptional knives without the burden of additional shipping costs.

Returns and Exchanges

If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. Please refer to our Returns and Exchanges page on our website for detailed information and instructions on how to proceed.
At Appalachian Legacy Knives, we strive to provide exceptional products and customer service. If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our friendly customer service team. We are here to assist you throughout the process and ensure a smooth and enjoyable shopping experience.
Last updated: 11/22/2023