Private Policy

Appalachian Legacy Knives Privacy Policy

Effective Date: 11/22/2023
At Appalachian Legacy Knives, we are committed to maintaining the privacy and security of your personal information. This privacy policy outlines how we collect, use, and protect the information you provide to us through our website, online services, and any other interactions you may have with our company.

Information We Collect

We may collect various types of information from you, including but not limited to:
1. Personal Information: This may include your name, email address, contact number, and shipping address when you place an order or register on our website.
2. Payment Information: When you make a purchase, your payment details, such as credit card number or PayPal account information, may be collected. However, we do not store or have direct access to this information, as it is securely processed by trusted third-party payment processors.
3. Website Usage Information: We automatically collect certain non-personal information when you visit our website or interact with our online services, including device information, IP address, browser type, and cookies.

How We Use Your Information

The information we collect is used for the following purposes:
1. Order Fulfillment: We use your personal information to process, fulfill, and deliver your orders, as well as to provide customer support related to your purchase.
2. Communication: We may use your email address or contact number to send important updates regarding your order, respond to your inquiries, or provide information about our products and services if you have explicitly consented to receive such communications.
3. Improving User Experience: The non-personal information we collect helps us understand how users interact with our website, allowing us to enhance and personalize your browsing experience. This may include tailoring content, improving website functionality, and optimizing our marketing strategies.

Sharing Your Information

At Appalachian Legacy Knives, we consider your personal information as strictly confidential. We will not sell, trade, or rent your information to third parties for marketing or commercial purposes. However, certain circumstances may require us to share your information with trusted third parties, including:

  • Service Providers: We may engage reputable service providers to assist with various operations, such as payment processing, shipping, and customer support. These third-party providers are bound by strict confidentiality agreements and are only permitted to use your information for the specified purposes.

  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or if we are required to respond to valid governmental requests.

Data Security

We take data security seriously and employ various physical, technical, and administrative measures to protect your information from unauthorized access, loss, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and therefore, we cannot guarantee absolute security.

Your Choices

You have the right to:

  • Access and Update: Review, correct, or update your personal information by logging into your account or contacting our customer support.

  • Marketing Communications: Opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or contacting us directly.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have unintentionally collected personal information from a child, we will promptly take steps to delete such information.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We recommend reviewing the policy periodically for any updates. The revised policy will be posted on our website with a revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@appalachianlegacyknives.com or through our customer support channels.
Thank you for trusting Appalachian Legacy Knives with your personal information. We are committed to protecting your privacy and providing you with an enjoyable shopping experience.